Product Warranty
Classic Rock expects its statuary to age beautifully and to provide
enjoyment for many years to come. Sometimes, though, newly cast concrete
will crack in the first few weeks or months as it completes its curing.
We work hard to minimize problems, but problems cannot be totally eradicated.Therefore,
within one year of date of purchase by the retailer Classic Rock will
replace any piece of statuary with a manufacturer's defect. We have
always and will always stand behind our product. Please note this
warranty does not cover freezing and is void if the following protection
and care is not provided by the end-user.
Product Protection
Sealing your statuary with Kryton "Krystol Hydrostop
" will preserve the finish, stall the aging process and stop "spalding"
(crumbling and flaking of the surface in freezing weather).
In cold climates all outdoor statuary must be sealed. Sealing will
protect the surface of the concrete from freezing and flaking, but will
not keep a bowl or pond from cracking when frozen. ANY ITEM THAT HOLDS
WATER MUST BE PROTECTED FROM FREEZING. Bowls and ponds can be inverted
or covered and fountain pumps removed. By following these simple recommendations
purchasers can easily and inexpensively protect their Classic Rock statuary
from winter weather.
Product Required
The only recommended water sealer is Kryton "Krystol
Hydrostop," available from Classic Rock through your garden
ornament retailer. All sealers are not created equal and some of the
most advertised and best known are the least effective. Kryton sealer
was developed for exterior application on large buildings where annual
application was impossible. It has been government-tested for wind and
water protection and one application is guaranteed to last five (5)
years and expected to last between ten (10) and twenty (20) years. Most
other water sealers have to be applied annually.
Kryton
"Krystol Hydrostop" does not leave a sheen on the product
and dries almost immediately. The sealer is invisible once it has dried.
This product can be purchased through the retailer who supplies the
garden ornaments from Classic Rock or possibly through a local building
supply company.
Water sealer is best applied by the end user rather than the manufacturer
or retailer. Once a product has been water-sealed, it becomes far more
difficult to repair or to touch-up the colour on chips or scratches
incurred during transport. Therefore, the product should be sealed once
it has arrived at its final destination and all touch-up has been completed
and has thoroughly dried.
Please note: water sealer keeps a product from crumbling or flaking
during freeze/thaw cycles; it will NEVER keep a bowl from cracking,
as that is caused by the expansion of ice within the bowl.
One litre of Kryton sealer is enough for a birdbath and several
small pieces. For large fountains or for numerous pieces the four-litre
size is far more cost-effective. The cost of the sealer is minimal when
compared with the cost of replacing the statuary.
Procedure
1. Make sure the concrete is absolutely dry. If it is
damp inside the concrete piece, the sealer will "seal in"
the moisture and a white milky film (called "blushing") will
develop on the surface of the piece. Place the piece of statuary inside
a garage or away from rain, dew and damp ground for several days (longer
if the piece is soaking wet). Every surface must be dry.
2. Pour the Kryton "Krystol Hydrostop" into
a plastic container and with a paint brush cover every surface of every
piece completely. Apply enough so that the sealer begins to run
off. The bottom surface is especially important and often neglected.
Concrete will draw water up into it from the ground. With a quick freeze
the wet concrete can begin to flake or crumble. By carefully brushing
the Kryton sealer over every surface so that no area is left untouched
(rain and wind will drive the moisture into even the smallest areas
of detail), the product can be easily protected.
3. Any piece that holds water (e.g., fountain and birdbath
bowls) must be kept empty of water. There are several ways bowls
can be kept dry. Birdbath bowls can be removed and placed inside. Larger
bowls must be drained completely, left to dry several days and then
covered to keep rain/snow out of the bowl. Large bowls may have both
a drain plug that must be unscrewed and left open, and/or a rubber plug
in the centre that should be removed (through which the pump cord passes.)
The bowl (fountain) can then be covered with a tarp. Please note that
condensation will form under plastic, wet the concrete and freeze. Therefore,
all statuary must be water-sealed, even if covered.
4. Pumps in small fountains that are easily removed should
be drained and placed inside during freezing weather. Pumps in
large fountains should be drained (plastic hose unhooked and pump emptied
of water) and then elevated to prevent any accidental water from touching
it. Place the pump up on a brick, or something similar, to keep
it dry during the winter (Remember to remove the brick when refilling
the fountain in the spring.) Please note that running submersible pumps
out of the water will destroy them.
Caution: when filling a fountain or birdbath with water,
never add water that is hotter or colder than the concrete. If the concrete
is cold, add cold water. If the concrete is hot (has been sitting in
the hot sun or inside a warm area), add only warm water. Otherwise,
the concrete can crack.
5. Prepare a proper base for your statuary. Because contact
with the ground keeps statuary wet, fountains should be placed on a
pad of concrete or brick to allow proper drainage and drying of the
bottom of the piece. Otherwise, water will be "wicked" up
from the ground into the concrete piece, even when there is no rain.
Water-sealer liberally applied to the bottom of the piece also helps
prevent this problem. Bench legs and bases of other pieces can be placed
on stepping stones, crushed stone, gravel, brick, etc., to allow them
to dry properly.
6. Proper preparation of planters is essential. Make sure
the drain hole is open. After applying the water sealer to every surface,
inside and out, put about an inch of gravel inside the planter. Then
place a piece of landscape fabric (available from your local garden
centre) over the gravel to keep the soil from eventually plugging the
drain. The planter is now ready for the soil. If the drain hole gets
blocked and the planter fills with water, freezing temperatures can
cause it to crack.
When placing your planter in its final location, raise the legs or
corners slightly to allow the drain hole to run freely. A piece of bathroom
tile can be inserted and indented under each corner and side so that
it is not visible, yet raises the concrete piece about 1/8 inch. After
watering if you notice that water is standing on the surface of the
planter for more than a minute or so, the drain hole is probably plugged
and must be re-opened.
Classic Rock has been selling product successfully for years in
the subzero winters of Edmonton, Alberta. With proper preparation and
care, as outlined above, Classic Rock statuary stands up exceedingly
well and will provide enjoyment for many years to come!